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Live It Well
Great escapes become grand experiences at Well & Being at Willow Stream in the Fairmont Scottsdale Princess. A new approach to the spa experience, Well & Being is much more than simply a place to receive a massage or facial. It’s the first step in a whole health transformation.
With relaxing treatments and enriching, evidence-based tools for diet and exercise, Well & Being believes happy and healthy were made to go together. That life can be a delightful alliance between the good…and the good for us. Every resort experience is enhanced by Well & Being’s focus on enjoying life — both in the moment and long after returning home.

Amenities
Take time out before and after your spa and wellness services. We suggest arriving at least 45 minutes before your treatment or session and planning on 45 minutes to an hour post-treatment to enjoy our facilities. Guests receiving treatments have complete access to Well & Being’s spa facilities on the day of their treatment.
Amenities include:

  • Men’s and women’s private changing areas and locker storage
  • Wet steam room
  • Eucalyptus inhalation room
  • Swedish dry sauna
  • Hot therapeutic whirlpool
  • Cold plunge pool
  • Swiss shower

Additionally, please enjoy the full array of facilities available to guests of the Fairmont Scottsdale Princess, including:

  • Fitness center access
  • Access to all fitness classes available at the resort
  • Rooftop adults-only pool with private cabanas
  • Co-ed grotto waterfall
  • Healthy spa cuisine served in the rooftop pool area or inside our garden atrium

Frequently Asked Questions

Arrival and Etiquette
We invite you to take advantage of our world class spa and fitness facilities for the entire day of your spa treatments — including a wide array and variety of exercise classes, cardiovascular and strength equipment facilities, indoor garden atrium, open air rooftop pool, co-ed grotto waterfall treatment and men’s and women’s lounge facilities complete with whirlpool, Swiss shower, cold plunge, inhalation, steam and dry sauna rooms. We recommend that you arrive 45 minutes before your first scheduled appointment. This gives us time to help familiarize you with the facilities and allows you to relax before your experiences begin. Please note all treatments end on time, regardless of start time. Please leave jewelry and other valuables in your room safe or the hotel safe.

Environment
Well & Being at Willow Stream is an adults-only environment. Guests must be 18 years or older. For your peace and privacy, cell phones and other electronic devices are not permitted.

Health Matters
Please inform us of any health conditions at the time for booking, including high blood pressure, heart condition, allergies and pregnancy. Additionally, you will be asked to complete a medical history form upon arrival, so we can better customize your experience to your needs.

Spa Cuisine
A variety of health conscious, heart smart and nutritious food offerings are available daily from our spa menu. We encourage dining in our climate-controlled atrium or open air rooftop pool. We encourage you to place your food selection upon check in. Please allow 30 minutes for your order to be delivered.

Attire
You will receive a robe and sandals to wear between treatments as well as a locker for your personal belongings. Our therapists are highly trained in draping procedures to ensure your complete privacy; however, for your comfort, undergarments may be worn during treatments. Some treatments, such as Thai massage, are best done in loose-fitting athletic clothing, and others, such as nutritional assessments, are best completed in a comfortable athletic or casual wear.

Gift Certificates
Well & Being spa gift certificates are available in any denomination and available for use with all spa, wellness and salon services and packages. Please contact our spa receptionist for further information.

Taxes and Service Charges
For your convenience, taxes and service charges have been included in your experiences and packages. Rates are subject to change.

Gratuities
Additional gratuities for exceptional service can be added to your bill upon checkout. 

Payment for Services
We require a valid credit card number  to confirm all spa reservations. For your convenience, payment for spa services is settled upon conclusion of your treatment. Room signing privileges are available.

Cancellations
If you must reschedule or cancel any spa appointment, please notify the spa four hours in advance to avoid being charged for the service. Cancellation of a package requires 24 hours’ notice. Missed appointments without proper notice may be subject to the full charge for all reserved services.

 
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