Enhancing Your Experience

Prepare For The Ultimate Scottsdale Luxury Spa Experience

Come discover the indulgent amenities and services setting Willow Stream Spa at the Fairmont Scottsdale Princess among the best Scottsdale spas. The rejuvenating treatments and experiences at this tranquil Scottsdale luxury spa last at least an hour because, as with everything worthwhile, there are no short cuts to an outstanding spa experience. We’re passionate about taking all the time you need to "Find Your Energy".

Spa Environment

Willow Stream is an adult sanctuary. Guests must be 18 years of age or older. Cell phones, Blackberry or other electronic devices are not permitted in order to keep the spa area quiet and protect your privacy. If you wish to receive messages during your time with us, please let our spa staff know and we’d be happy to assist you.

Reservations

Please call local 480-585-2732 or toll-free 800-908-9540. At the resort, dial 7160. Advance reservations are recommended to accommodate your preferences. Our knowledgeable Spa Experience Coordinators are delighted to guide you to the experiences that suit your needs.

Cancellation Policy

If you must reschedule or cancel an a la carte appointment, please notify the Spa 4 hours in advance to avoid being charged for the service. Cancellation of a package requires 24 hours notice. Failure to show for appointments or if proper notice is not provided to change or cancel, it will result in a 100% charge for the reserved services.

Hours of Operation

Spa Facility: 6am-10pm

Fitness Center: 6am-9pm

Salon: 8am-7pm

Appointments available: 7:45am-8:30pm

Making Spa Appointments

The first step is to consult with our Spa Experience Coordinators to select treatments to fulfill your personal requirements. To ensure availability, we ask you book your appointments prior to your arrival at the hotel or resort. Of course, questions are welcomed and encouraged.

Spa Arrival & Etiquette

We recommend that you arrive 45 minutes before your first scheduled appointment. This allows you to familiarize yourself with the facilities and surroundings allowing you time to relax before and after your treatment. Please note, all treatments end on time regardless of the start time. Please leave your jewelry and valuables in your room safe or the hotel safe. Due to the high content of minerals in our water, we recommend the removal of all jewelry before entering the pools to prevent discoloration.

Health Matters

Please inform us of any health conditions at the time of booking your appointment. These include: high blood pressure, heart condition, allergies or pregnancy. Also, consumption of alcohol before, during or directly after spa treatments is not recommended. You will also be asked to complete a medical history form upon arrival at the spa so your spa professional can better customize your experience to your needs.

Spa Attire

You will receive a Willow Stream robe and slippers to wear between treatments (or T-shirt and shorts for some packages), and a locker for your personal belongings. For your comfort, undergarments may be worn during treatments, but rest assured our therapists are highly trained in correct draping procedures for your complete privacy. Swimsuits are required in some areas of the spa. Due to the high content of minerals in our water, we recommend the removal of all jewelry before entering the pools to prevent discoloration. Swimsuits are required for all water areas.

Making the Most of the Experience

To further enhance your spa experience, we recommend beginning with traditional spa hot and cold facilities. To increase the movement of toxins from your body, you can choose sauna, steam room or whirlpool. This helps to open up breathing, cleanse and detoxify and warm the muscles. Following this with a cooling activity - a cold shower or a cold drink - is an invigorating way to bring your body temperature back to normal before your treatment.

Spa Experience Coordinators

All of our Spa Experience Coordinators are available to assist you in customizing your own personal experience, from planning your treatments to answering any of your questions or concerns. Whether in the spa or by phone they will be happy to assist you.

Service Charges

An 18% gratuity will be added to all spa services and packages.

Read more about our Scottsdale Spa.

Recognized Among The Best Scottsdale Spas By Travel + Leisure

Escape to the ultimate desert magic experience at the Fairmont Scottsdale Princess. Overlooking breathtaking vistas of the McDowell Mountains, we offer a refreshing blend of Southwestern luxury, art, and design. Book your reservations at our Scottsdale luxury spa online now for exceptional rates.

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