Turn Moments Into Memories This Year

Christmas at the Princess is open nightly from November 18, 2022 through January 2, 2023.

• Enjoy the festive holiday fun Weekdays 5-10p and Weekends 4-11p
• (Extended hours starting December 14th – January 2nd 4-11p daily)

Depending on when a guest visits throughout the holiday season, it is certainly possible to experience all of the activities and attractions in the same evening. That said, with so much holiday cheer spread out throughout our 65-acre property, to fully enjoy the festival and not feel rushed, we recommend joining us for two evenings, or booking an overnight stay at the Princess to receive VIP Express Wristbands that cut down wait time for all attractions.

Yes, Christmas at the Princess is open to the public, and we’d love to invite you and all your family enjoys the Christmas magic. However, this is a ticketed event, and we recommend purchasing before you arrive to ensure availability. 

No. After delivering presents on Christmas Eve, Santa and his reindeer fly home to the North Pole to begin preparing for the next Christmas!

To maximize your experience we recommend arriving to the event early as soon as the event opens. This will allow you to embrace all activities with no rush to get everything in. You will need the full night to not miss any of the fun!

Each ride has their own height requirement ranging from 36 inches to 54 inches. See attraction page for specific details. For ice skating at Desert Ice and the Alpine Skate Trail, the only requirement is that they must be able to stand and skate on their own (skating walkers or skating assistance not available).

Sizes start at Junior Size 8 – Adult Size 15. We also offer adjustable double-bladed skates that attach over children’s shoes.

All characters are out in the park nightly. Once you’ve arrived on property, visit one of our information booths and they will happily provide you with a map showing the exact location of all characters. Don’t miss the signature character dance performance 5pm and 9pm nightly in the enchanted plaza!

Yes! Shopping at all of the resort’s retail stores will be available daily from 9 AM – 9 PM.

While we love your furry friends, they will only be allowed on property during the event if they are a service dog.

Access to all event venues is available. See bell staff upon arrival for tips and directions to maximize your event experience. Rides and attractions may have some limitations to help protect the health of those with disabilities.

Photos with Santa does require a ticket, but this also includes the Elf Academy, Mrs. Claus Christmas Carols as well as additional photo ops, and one digital photo with Santa. Personal photos encouraged with the use of phones.

Yes, Personal photos encouraged with the use of phones.

Overnight resort guests receive complimentary nightly admission to the festival and are provided VIP wristbands to use the express lane at the attractions.

Early bird gets the savings! See all of our seasonal offers and sensational savings on our website to save up 40% on overnight stays, 30% on Self-Parking & Admission, 30% on our NEW Ultimate Santa Experience, and up to $100 off Fire Pits & Igloos.

Our VIP Express Lane is available for overnight resort guests to reduce wait times at our rides and attractions (excluding ice skating or photos with Santa). We treat our overnight guests as true VIPs!

They are only included with hotel stays and are not available for purchase.

Valet your vehicle at the front drive and inform staff of your dining reservation. During dinner at one of our signature outlets, spend a minimum of $75 per vehicle to receive 50% off valet pricing, which includes up to 4 general admission wristbands to Christmas at the Princess. Lunch, event concessions and The Lodge are not included.

With a $75 spend any in our signature outlets, receive 50% off general admission for up to 4 wristbands by showing your same-day dinning receipt to the welcome kiosk in the Princess Plaza. Only valid same day of dining experience.

Yes! We have the Lodge, a pop-up restaurant, which is a quick service style restaurant and several pop-up concessions throughout Christmas at the Princess, such as Comet’s Caboose and Copper Canyon Kettle Corn. Get your favorite holiday cookies at Mrs. Claus’ Cookies, and stop by Kringle’s Kup for festive hot chocolate, coffee drinks, and more.

Dining at the Princess is a must on the elf list! Reservations are recommended for dining at Bourbon Steak, La Hacienda and Toro Latin Restaurant & Rum Bar, as outlets do reach capacity during the holiday season. Ironwood American Kitchen is walk-in only and no advance reservations are needed. To make a reservation, call 480.585.2694.

S’mores kits can be purchased for enjoyment at the pop-up shops and concession stands near S’mores Land in the Village, Twinkle Town and Winterland and roasted at any first-come, first-serve fire pit. By reserving a VIP fire pit or igloo, however, Santa will provide a s’mores kit to enjoy with your private experience.

Unfortunately, we do not offer gluten-free crackers, but you are more than welcome to bring in your own!

We recommend making all reservations at least one month prior to your visit. To make a reservation, call 480.585.2694.

Yes! Notify the valet staff who provide you with a different-colored wristband for those who wish to dine for the evening.

Tickets are included when you book your overnight stay with us. However, if you prefer to come only for the festivities, you can purchase tickets here. We encourage guests to book early before their preferred dates sell out. Don't forget to purchase your family's Ice Passes and Photos with Santa at the same time!

You are able to purchase an extra wristband online, or by calling the restaurant reservations team at 480-585-2964.

We do not recommend waiting to purchase tickets onsite. Christmas at the Princess is a ticketed event with limited availability and often sells out. Tickets can be purchased at on our website.

Once purchased, a confirmation email will be sent with QR codes for each ticket. Upon arrival to the property, for all self-parking admission tickets, follow the self-parking signs onto cottage terrace. A parking lot attendant will scan QR code(s) and give the wristbands. For ride share admission tickets, follow signs to the designated ride share drop off proceeded to the information booth in the Enchanted Plaza. The welcome elf will scan QRs code(s) and hand out wristbands.

Visit our ticketspice page and opt to resend the confirmation email to yourself from the green bar at the very top of the page. Upon clicking, it will prompt you to re-enter your email.

Ice skate rental and unlimited skating for the evening at the Desert Ice Skating Rink and Alpine Ice Trail. Valid in blocks of one hour skate session, based on capacity and availability.

Children 3 years of age or younger will receive entry into Christmas at the Princess without a fee.

You may reserve a VIP fire pit or igloo by visiting our seasonal events website or by calling the restaurant reservations team at 480.585.2964.

Additional tickets/wristbands may be purchased online at $20 each. Note: General admission ticket does not include parking on property.

It is $120 to valet park at Christmas at the Princess, and includes admission for up to 4 people. Please note this ticket package isn’t available online for pre-purchase and will be charged as you valet park at the resort front drive.

Just as we do at the North Pole, please check the weather before you get in your sleigh! Scottsdale nights are known for being beautiful, but if wintery weather does come our way, the festival will continue. Please plan accordingly. A $20 fee will apply for all date changes (subject to availability). The resort will be hosting Christmas at the Princess, rain or shine. There may be some disruption of ride schedule due to inclement weather, but the resort makes every effort to keep all rides and attractions open each night event scheduled, rain or shine.

No, as the resort event tickets are perishable (once the date is past the date cannot be re-sold), we will not be able to refund tickets after purchase. There is limited capacity each evening and once a guest purchases and removes a ticket from our inventory to sell, the ticket is not refundable.

Yes, there is a $20 date change fee, subject to ticket availability. You can utilize the chat feature on ticketspice or email SCP.Magicmemories@Fairmont.com to reschedule your visit.

No, Tickets are only valid for the day and date they are purchased for.

Please email a picture of the people that were in the photo, a description of what the people in the photo were wearing, the time of photos with Santa reservation, to SCPChristmasatthePrincess.DL@Fairmont.com and the team will send you your Photos with Santa image/s

Cash is not accepted anywhere throughout Christmas at the Princess, as we are a cashless event .Credit Card and Room charge is the only form of payment available to use.

Guests will be responsible for additional purchases of food, beverage, holiday decor and retail. Ice Passes, Photos with Santa, and VIP fire pit and igloo rentals all incur additional charges.

Photos with Santa tickets are $55 each

The ice pass is $40 each, The Ice Pass includes unlimited ice skating to both of our Ice rinks for one evening Valid in blocks of one hour skate time, Based on capacity and availability. (The Alpine Skate Trail & Desert Ice)

Includes: Up to 8 people per reservation, meet and greet with Mr. & Mrs. Claus, Elf Academy, and one digital photo (personal photos and videos are allowed and encouraged. Please share with us on Instagram!). Santa experiences?

Early in the holiday season and weekdays throughout the festival tend to be lighter in attendance. Be sure to check the 2022 Christmas at the Princess calendar for all the special events to make your visit even more special! On peak nights, allow an extra 20-30 minutes in travel time.

For a best value, share the ride! Admission/parking is $80 per vehicle, up to four guests, coming out to just $20 per person for admission! Another perk? Children under 3 receive complimentary access to the event! Or, here's a best value: dine in one any of the resort's restaurants, and with a $75 spend, receive 50% off valet parking and admission for up to four people! Or, an even better value? Spend the night with a holiday package and enjoy VIP early access to all of the attractions.

We understand budgets are important to families, today more than ever. We work hard to provide a variety of food and beverage options for all guests visiting Christmas at the Princess. Elf favorite? Mrs. Claus' fresh-baked cookies! Dinner entrees at the resort's signature outlets range from $25 to $45+. Concessions pricing at Kringle's Kitchen, Mrs. Claus' Cookies, Twinkle Town, The Village and The Lodge range from $5 to $16+. There is no cash accepted at the event. We would encourage our guests to check our site prior to our events to make sure they are best prepared to enjoy the evening.

For visitors self-parking, please follow all self-parking signs onto Cottage Terrace Dr. If you wish to valet park, please make way to the front drive of the hotel.

Overnight and restaurant guests should follow the signs to the front drive near the lobby and main entrance to valet. As a Christmas at the Princess evening visitor, either follow self-parking signage onto Cottage Terrace Dr., or navigate to the front drive to valet.

There are designated ride share locations, but make sure to stop at an information kiosk to purchase a wristband for access to the event and activities.

No, a Self-Parking ticket or valeting your vehicle is required to park on our facilities.