
Fairmont Scottsdale Event Management
The Minds Behind The Magic
As the longest-running AAA Five Diamond resort in Arizona for 32 consecutive years, our experienced team has created a legacy for its exceptional service. Discover why we’re rated among the best in creating memorable meetings, corporate events, and singular gatherings by getting to know the minds behind the magic.
At A Glance
Get To Know Us

Pam Gilbert
Director of Sales & Marketing
Years at Resort: 12
Years in Service Industry: 30+
Phone: 480.585.2710
Email: Pam.Gilbert@Fairmont.com
Pam Gilbert
Director of Sales & Marketing
Pam Gilbert joined the leadership team at Fairmont Scottsdale Princess in 2009. Prior to joining, Pam led the sales, marketing, conference service, catering and reservations teams for upscale and luxury hotels with Starwood, InterContinental and Hilton brands, including regional and area Director roles over the past three decades. Pam's college major was Theater and she uses this background to help create memorable events and experiences at The Princess.

Selma Muslimovic
Director of Sales
Years at Resort: 12
Years in Service Industry: 23
Phone: 480.585.2770
Email: Selma.Muslimovic@Fairmont.com
Selma Muslimovic
Director of Sales
After working as Associate Director of Sales at Morgans Hotel Group in Scottsdale, Arizona, Selma came to the Fairmont Scottsdale Princess. She has served as an officer at MPI and HSMI. She is the proud mom of two awesome boys and loves to spend time exploring Arizona, cooking, doing homework and making their childhood magical. When free, she loves to hop on the plane and jet away to one of our fabulous Fairmonts in the US, Canada, and Mexico.

Samantha Key
Director of Incentive Sales
Years at Resort: 28
Years in Service Industry: 33
Phone: 480.585.2705
Email: Samantha.Key@Fairmont.com
Samantha Key
Director of Incentive Sales
With more than 25 years of experience at the iconic AAA Five Diamond Fairmont Scottsdale Princess, Sam finds thrill in planning program, meeting, and incentive trips, turning moments into memories for each attendees. Sam has worked in the hospitality industry for over 31 years and is a member of FICP, as well as IRF.

Nicole Roos
Senior Sales Manager
Years at Resort: 12
Years in Service Industry: 18
Phone: 480.585.2639
Email: Nicole.Roos@Fairmont.com
Nicole Roos
Senior Sales Manager
Before overseeing the Midwest Association Market, Nicole successfully managed the local market, as well as the West Coast. Mama to four beautiful and busy little boys, and wife of Tim Roos, she cherishes her family time and loves enjoying the beautiful Arizona sunshine.

Erin Stewart
Corporate & Travel Industry Sales Manager
Years at Resort: 10
Years in Service Industry: 10
Phone: 480.585.2700
Email: Erin.Stewart@Fairmont.com
Erin Stewart
Corporate & Travel Industry Sales Manager
From the Front Office and VIP Desk for the Fairmont Gold and Public Relations, Erin brings her years of guest service experience at The Princess into her role as Corporate & Travel Industry Sales Manager. She embraces every opportunity to care for guests by providing attentiveness in every situation, as well as efficient service and meaningful experiences. She is the proud mom of three college students and a loveable goldendoodle, Cali, and enjoys hiking, watching baseball, and traveling.

Lynsey Cox
National Sales Manager
Years at Resort: 3
Years in Service Industry: 6
Phone: 480.585.2696
Email: Lynsey.Cox@fairmont.com
Lynsey Cox
National Sales Manager
Originally from Chicago, IL, Lynsey Cox began her hospitality career with the Fairmont brand in 2015 as a Sales Coordinator at the Fairmont Chicago Millennium Park. She then began her next journey at the Plaza Hotel in NY as the Assistant F&B Manager and was promoted to Assistant Front Office manager shortly after. Lynsey has most recently relocated to Arizona, where she stepped into an Assistant Loyalty Relations Manager and Concierge Manager at the Fairmont Scottsdale Princess prior to being promoted to her current role.

Anastasiia Markova
National Sales Manager
Years in Service Industry: 13
Years at the Resort: 1.5
Phone: 480.515.3317
Email: Anastasiia.Markova@Fairmont.com
Anastasiia Markova
National Sales Manager
Originally from Ukraine, Anastasiia Markova moved to the United States eight years ago and brought an unmatched love for hospitality with her. With experience in sales for a luxury brand in Marana, AZ and Santa Barbara, CA, Anastasiaa has immense knowledge of the local market and its luxury resorts, making her the perfect addition to the Fairmont Scottsdale Princess. In her free time, Anastasiia loves to hang out with her cat at home, explore new hiking trails, or travel the world with her fiancé.

Sylvanna Anderson
National Sales Manager
Years in Service Industry: 25
Years at the Resort: 1.5
Phone: 480.585.2764
Email: Sylvanna.Anderson@Fairmont.com
Sylvanna Anderson
National Sales Manager
With over 25 years of hospitality experience in sales, catering, and wedding planning, Sylvanna Anderson provides impeccable service and a desire to create meaningful memories in her new role as our Midwest National Sales Manager. In her downtime, she enjoys hiking, watching movies, and traveling with her husband Steve and daughter Sophia.

Quincy Hedges (Thomas)
National Sales Manager
Years in Service Industry: 10
Years at the Resort: 2
Phone: 480.585.2704
Email: Quincy.Hedges@Fairmont.com
Quincy Hedges (Thomas)
National Sales Manager
Quincy joined the Fairmont family seven years ago at the Fairmont Olympic Hotel in Seattle, WA. Here, she gained experience as a Conference Services Manager before being promoted to Sales Manager. Quincy moved to Scottsdale with her husband, Michael and dog, Winston in March of 2021 and recently welcomed her beautiful daughter, Charlotte, into the world in October.

Teghan Hert
National Sales Manager
Years at Resort: 1
Years in Service Industry: 12
Phone: 480.585.2703
Email: teghan.hert@fairmont.com
Teghan Hert
National Sales Manager
Teghan became a part of the Fairmont family in 2021, working in Conference Services and Outlet Sales before ultimately joining the Scottsdale Princess Sales team. As a Nebraska Native, she is thrilled to cover the Midwestern small group market and reconnect with her roots. With over a decade of experience in hospitality and restaurant management, Teghan brings with her a unique, guest-focused perspective that will enhance and personalize any event planning experience. When not at work, she can be found reading, hiking, doing yoga, or snuggling up with her Pomeranian-Husky mix, Samson.

Sarah Schmutz
National Sales Manager
Years at Resort: 1
Years in Service Industry: 14
Phone: 480.585.2786
Email: sarah.schmutz@fairmont.com
Sarah Schmutz
National Sales Manager
With over a decade of sales experience at a wide breadth of hotels in the Valley of the Sun, Sarah is thrilled to now represent the iconic Fairmont Scottsdale Princess and welcome her clients to the luxury Fairmont group experience. Sarah focuses on building the perfect event for her clients by working creatively and thinking outside of the box to ensure every expectation is exceeded. Outside of work, she loves live music above all else, and always has her passport updated and ready to go for her next travel adventure.