Accessibility

- Main Lobby Route from the hotel's public entrance to the registration area
- Route from the hotel's public entrance to the accessible guestrooms
- Route from the hotel's public entrance to all areas where food and beverages are sold
- Route from the hotel's public entrance to the meeting room/ballroom area
- Route from the hotel's public entrance to the Fairmont Gold lounge
- Route from the hotel's public entrance to the fitness centers and Well & Being Spa facilities
- All six pool areas (including pool lifts) and route from hotel's public entrance to each pool
- All public restrooms
- Routes from self-parking lots to all areas listed above

- Accessible guest rooms with mobility features have doorways that provide 32” of clear width, roll-in showers and height-adjusted lights, handles mirrors and closet shelves
- Accessible guest rooms can connect to additional guest rooms for accompanying friends and family
- Vehicles specially outfitted for wheelchair users will be given space to park on the front drive
- Bellman-assisted room tours and door opening services
- Hotel has a TTY for guest use
- Hotel provides assistive listening devices for meetings upon request (provided through PSAV and not stored on property. Advance notice required.)
- Guest room TVs have closed captioning or closed caption decoders provided
- Service animals are welcome
- Hotel employees will read menus and other printed/visual information to guests who are blind/low vision