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To Our Valued Guests,

We love serving you, our neighbors and our community. Your health and safety, along with that of our team, are of paramount importance to us. The Fairmont Scottsdale Princess has a longstanding commitment to cleanliness and safety for our employees and guests. We respect the trust you place in us each time you choose to stay with us. We believe that trust is earned. As we sincerely welcome back guests, we would like you to know about Fairmont Scottsdale's latest safety protocols—providing a transparent look at our most up-to-date expert-led safety and cleanliness protocols. Click below to learn more.
 
SAFETY PROTOCOLS
 


Top 5 Ways to Stay Well - Recommendations for a Safe Visit

  1. 1. Wear face coverings in all indoor common areas, particularly when enjoying close contact services (i.e., spa and salon services)

  2. 2. Practice social distancing when near guests not in your party

  3. 3. Wash your hands frequently

  4. 4. Utilize hand sanitizer provided in stations throughout the resort

  5. 5. Refrain from traveling or utilizing the resort if you have, or recently had, any symptoms of COVID-19 or contact with anyone diagnosed with COVID-19

 
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Public Spaces
We have increased our staffing of public area attendants to support increased frequency of cleaning surfaces with recommended cleaning agents, with particular focus on high touch, high traffic areas. Effective immediately, masks may be removed while visiting our resort. Our employees will continue to wear masks for the safety and comfort of our colleagues and guests. The resort strongly encourages guests to wear masks while inside public areas when not actively eating or drinking, particularly when in close contact situations like spa treatments or salon services. Each guest should evaluate their personal risk factors and be respectful of others in their area, being courteous to socially distance from others not in their party while not wearing masks.
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Guest Rooms
Our highly respected housekeeping team at the Princess will go beyond the five diamond standards of room preparation, deep cleaning surfaces with disinfectant cleaners recommended by scientific experts to kill bacteria and viruses. The room door will be sealed following cleaning so that you know it's fresh and ready for you when you arrive. 
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Wide Open Outdoor Spaces
The 65 acres the Fairmont Scottsdale Princess is situated on provide an abundance of wide open outdoor space for guests to enjoy, including six pools, two Championship 18 hole golf courses and spacious outdoor dining patios for our five food and beverages outlets. Indoors, the resort exceeds ventilation system capacity recommendations, with state-of-the-art systems throughout our indoor public areas.
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Fitness Center Updates

Fairmont Fitness Center Update: We are excited to announce that the Fairmont Fitness Center is now open complimentary to registered guests as part of the Daily Resort Fee! Out of an abundance of caution and to ensure your health and safety, please read through the following:

  • The Fairmont Fitness Center is open from 6 am to 7 pm daily, accessed with guest room key card.
  • The Fairmont Fitness Center is cleaned and sanitized hourly. Cleaning protocols and MSDS product manuals are available upon request. Our products and procedures are based on the most up-to-date CDC guidelines, using a hospital-grade disinfectant, sanitizer, and sealant for our facilities.
  • Masks must be worn during all times within the Fairmont Fitness Center.


Well & Being Fitness Center Update: The Well & Being Fitness Center is open! Out of an abundance of caution and to ensure your health and safety, please read through the following:

  • The Well & Being Fitness Center and fitness classes* are available complimentary to guests receiving same-day spa treatments.
  • Guests not receiving same-day treatments are able to access the Well & Being Fitness Center for a $30 day use fee. Fitness classes are also available at a $30 drop-in rate (with class registration in advance).
  • The Well & Being Fitness Center is cleaned and sanitized hourly. Cleaning protocols and MSDS product manuals are available upon request. Our products and procedures are based on the most up-to-date CDC guidelines, using a hospital-grade disinfectant, sanitizer, and sealant for our facilities.
  • Masks must be worn during all indoor gym sessions and fitness classes. most up-to-date CDC guidelines, using a hospital-grade disinfectant, sanitizer, and sealant for our facilities.
  • Masks must be worn during all indoor gym sessions and fitness classes.
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Colleague Training & Safety
Our employees will each receive a safety orientation for their particular roles, with guidance and reminders to: Stay home if not well, Wash hands repeatedly and thoroughly, wear masks while at work and follow all safety protocols for their particular responsibilities and guest interactions. It's important to us that both our guests and our Colleagues are safe and well. All colleagues will continue to wear masks while on duty at the resort for the safety and comfort of all guests and other colleagues.
 

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